We Provide Genuine Care

Achieving Harmony Inside and Out

Now Accepting Medicaid Clients!

Now Accepting Medicaid Clients!

Genuine Health Alliance LLC is a provider of mental health and substance use counseling services, and social services throughout Georgia. Our mission is to enhance the well-being of children and families by promoting health, safety, education, and stability. We are dedicated to creating supportive environments where individuals can thrive emotionally, physically, and intellectually. Through community collaboration, advocacy for equitable access to essential resources, and the delivery of innovative, trauma-informed care, we empower families to build strong foundations for lifelong success and resilience.

Our Mission

At Genuine Health Alliance (GHA), our mission is to provide genuine, compassionate, and evidence-based care to children and families across the state of Georgia. We are committed to partnering with the Georgia Department of Family and Children Services (DFCS) to foster environments where every child can thrive physically, emotionally, and intellectually. This mission includes collaborating with community partners who will assist us in advocating for equitable access to essential resources, and delivering innovative services as we strengthen families, promote safety and well-being, and support long-term stability.

VISION

Our vision is to be a leading community-based mental health and family support agency recognized for excellence, integrity, and holistic care. We envision a future where every child is safe, every family is supported, and communities are empowered to thrive through equitable access to resources and trauma-informed services.

Seven Core Values 

Client-Centered Care (Compassion & Dignity)
We meet each individual and family with empathy, respect, and dignity.

Integrity & Ethics (Honesty & Professionalism)
We act with honesty, transparency, and accountability in all we do.

Equity & Inclusion (Respect for Diversity)
– We honor diversity, practice cultural humility, and commit to reducing barriers to care.

Excellence
We pursue high standards, evidence-based practices, and continuous professional growth.

Collaboration & Advocacy (Empowerment & Teamwork)
We work in partnership with DFCS, community providers, families, and one another. We work together—both internally and with external partners—to empower families, advocate for their needs, and foster positive change in the community.

Faith-Inspired Service
We embrace the principle “We Genuinely Care” as both a spiritual calling and professional standard of care.

Empowerment
We focus on building strengths, resilience, and capacity in those we serve.

FAQ

  • 6572 River Park Dr, Suite 101-H, Riverdale, Ga 30274

  • Yes, we currently accept :

    • Ga Medicaid,

    • Cigna,

    • Anthem/ Blue Cross Blue Shield Georgia,

    • United Healthcare/Optum,

    • Aetna, and

    • Oscar Health Insurance

    Other program and plaforms where you can schedule services with

    Ms. JohnBaptiste:

    Springhealth EAP, RULA, TAVA Health, and Grow Therapy.

  • Scheduling a session is easy! Click on any of the "schedule now" buttons or the "client portal" button. You will be prompted to either sign-in if you are a returning client, or sign-up if you are a new client.

  • To reward a client’s commitment to the therapy process and as a protective measure of my time and availability to other clients, when you sign up for therapy with GHA, you agree to the following terms:

    You are committing to a weekly or biweekly (every other week) time slot. I will try my best to set a consistent time aside for you until you discontinue therapy.

    You can discontinue therapy at any time for any reason.

    There is a charge of $150 for cancellations or rescheduling that provide less than a 24-hour notice.

    Cancellation fee will be waived if a session can be rescheduled by phone or in the office within 2 business days of the missed session. This is subject to the therapist’s availabilityItem description

  • In therapy, you may learn to pay attention to your thoughts, feelings, behaviors, and relationships, which may result in changes. Participating in therapy may be uncomfortable at times and may evoke feelings of guilt, anxiety, anger, sadness, and fear. There will be times when your therapist will help you challenge your thinking patterns and offer different perspectives. Please feel free to discuss any concerns you have regarding your progress in treatment with your therapist. Due to the varying severity of issues and individual uniqueness, your therapist is unable to predict the length of treatment. Your therapist also cannot guarantee any specific result. The therapy process includes intake, assessment, diagnosis, treatment planning, and discharge planning. Below, you can find more information about these various aspects of the therapy process: 

    • Intake - Your therapist will collect information from you using an intake questionnaire. This information includes contact and demographic information, reasons for seeking treatment, goals for therapy, medical and psychological treatment, substance use history, family medical/psychological history, risk assessment, and other factors.

    • Assessment - After your therapist has collected information from you using an intake questionnaire, they identify, evaluate, analyze, and address the problems and circumstances that brought you to therapy. This step is essential in the therapist understanding you.

    • Diagnosis - This is the process of comparing your symptoms with the diagnostic criteria of a classification system. For example, therapists in private practice and mental health agencies use the Diagnostic & Statistical Manual of Mental Disorders (DSM–5) to provide diagnoses. Insurance companies require diagnoses to authorize payment for services.

    • Treatment Planning - This is a collaborative process between you and your therapist which includes the development of a written document that outlines the proposed goals, plan, and methods of therapy. It will be developed by you and your therapist to guide the therapy process and to promote the successful completion of your treatment goals. 

    • Discharge Planning - A critical component of your treatment, discharge planning helps you prepare for the ups and downs of life after therapy. Discharge planning begins at the onset of treatment, and includes a plan for you to follow should your symptoms become unmanageable. 

  • Yes, we offer both in-person, and telehealth (video) -based therapy sessions year-round.

Schedule a consultation!

There is a lot of power in the decision to come to therapy. Schedule a free 1:1 counsultation with me.